AirPods cutting out can be really frustrating, especially when you’re in the middle of a call or enjoying your favorite music. This issue usually happens due to connectivity problems or interference.
Fortunately, most AirPods connection issues can be fixed easily with a few simple troubleshooting steps. You don’t need to be a tech expert to try these solutions.
This guide will walk you through easy fixes, starting from the simplest methods and moving to more advanced options if needed.
By following these steps carefully, you can get your AirPods working smoothly again in no time.
Quick Note Before You Start
- Make sure your AirPods and your device (iPhone, iPad, Mac, etc.) have enough battery.
- Check that your device’s software is up to date.
- Ensure there are no physical obstructions or heavy wireless interference nearby (like microwaves or other Bluetooth devices).
- Confirm that your AirPods are properly charged and clean.
Step 1: Check Bluetooth Connection
Sometimes, the simplest fix is to make sure your Bluetooth is working correctly.
- Go to your device’s Settings.
- Find Bluetooth and toggle it off.
- Wait for about 10 seconds, then toggle Bluetooth back on.
- Reconnect your AirPods by selecting them from the list of available devices.
Why this works: Restarting Bluetooth can clear minor glitches that cause the connection to drop.
Step 2: Clean Your AirPods
Dirty AirPods can cause poor contact and connection issues.
- Remove your AirPods from the case.
- Use a soft, dry, lint-free cloth to gently wipe the speaker mesh and charging contacts.
- If needed, lightly dampen the cloth with water (never use harsh chemicals or submerge the AirPods).
- Let them dry completely before placing them back in the case.
Why this helps: Dirt or debris can block the sensors or speakers, affecting sound and connectivity.
Step 3: Reset Your AirPods
If simple fixes don’t work, resetting your AirPods can often solve connection problems.
- Put your AirPods into their charging case and close the lid.
- Wait 30 seconds, then open the lid.
- On your device, forget the AirPods by going to Settings > Bluetooth, tapping the “i” icon next to your AirPods, and selecting Forget This Device.
- Press and hold the small setup button on the back of the case for about 15 seconds, until the LED light flashes amber and then white.
- Reconnect your AirPods by bringing them close to your device and following the on-screen prompts.
Why reset: This clears any software bugs or pairing errors that might be causing dropouts.
Step 4: Update Device Software
Outdated software on your iPhone, iPad, or Mac can cause Bluetooth issues.
- Open Settings on your device.
- Go to General > Software Update.
- If an update is available, download and install it.
- Restart your device after the update is complete.
Why update: Software updates often include bug fixes and improvements for Bluetooth connectivity.
Step 5: Minimize Wireless Interference
Bluetooth signals can be interrupted by other wireless devices or physical barriers.
- Move away from devices like microwaves, cordless phones, or Wi-Fi routers that might interfere.
- Use your AirPods closer to your device, ideally within 10 meters (33 feet).
- Remove or turn off other Bluetooth devices nearby that you’re not using.
Why this matters: Bluetooth operates on a crowded frequency band, so interference can cause audio to cut out.
Step 6: Test With Another Device
Try connecting your AirPods to a different phone, tablet, or computer.
If they work fine with another device, the problem may be with your original device’s settings or hardware.
If the issue persists across devices, it might be a hardware problem with the AirPods themselves.
FAQs
Why do my AirPods keep cutting out only on one side?
This could be due to dirt blocking the speaker or a poor connection on that AirPod. Cleaning and resetting the AirPods usually helps.
Can low battery cause AirPods to cut out?
Yes, if your AirPods or their case have low battery, the connection might become unstable. Make sure both are fully charged.
Is it normal for AirPods to lose connection when I move far away?
Yes, AirPods have a limited Bluetooth range, typically about 30 feet. Going beyond this range can cause the connection to cut out.
How do I know if my AirPods need repair?
If you’ve tried all troubleshooting steps and the issue continues, it might be a hardware fault. Contact Apple Support or visit an Apple Store for diagnosis.
When Nothing Works
If you’ve followed all these steps and your AirPods still keep cutting out, it might be time to seek professional help.
- Visit the official Apple AirPods support page for additional troubleshooting and repair options.
- Contact Apple Support directly through phone or chat.
- Consider visiting an Apple Store or authorized service provider for a hardware check.
Sometimes, AirPods may have internal hardware issues that only Apple technicians can fix or replace.
Conclusion
AirPods cutting out is a common issue that can usually be fixed with simple steps like toggling Bluetooth, cleaning the AirPods, or resetting the device.
Making sure your device software is up to date and minimizing wireless interference also plays a big role in maintaining a stable connection.
If problems persist, testing with another device or seeking professional support is the best next step.
By following this guide, you’ll have a better chance of enjoying uninterrupted audio with your AirPods again.
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